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2015 Forest River Flagstaff High Wall Folding Trailer reviews

3.9 (3 reviews)
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Liveability
5.0
Overall quality
3.7
Floorplan
5.0
Driving/towing
5.0
Factory warranty
1.0

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Stars Refinement

3 ratings and reviews

Voted most helpful review

Todd Young

North Carolina

Reviewed on June 28, 2021

RV reviewed 2015 Forest River Flagstaff High Wall HW27SC view listing

3.6
Firstly, I purchased my unit pre-owned from a dealership. The dealership experience is a separate issue, but my FR experience I will describe that is FR only. I found an inexpensive "standard" equipment item that was never installed, and the CS agent told me that I am not the original owner so FR ... read more
Firstly, I purchased my unit pre-owned from a dealership. The dealership experience is a separate issue, but my FR experience I will describe that is FR only. I found an inexpensive "standard" equipment item that was never installed, and the CS agent told me that I am not the original owner so FR is not obligated to send me the part because it was missed in the delivery to the original owner. Then, I had a major winch failure and the new electric winch (required to lift and lower the roof) that is a KNOWN equipment failure was ordered and told that it was in stock and would ship within 3 days, it took 7 weeks to arrive. The rudeness of the customer service rep and the lies of the shipping department is the cause of this review. The bad thing is that the unit itself is terrific for functionality, design, ease of use, etc. The disappointing part of this is that FR is a horrible customer experience. If I was as non-responsive to my clients as FR is to their buyers, I would lose my license.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Todd Young

North Carolina

Reviewed on May 22, 2021

RV reviewed 2015 Forest River Flagstaff High Wall HW27SC view listing

4.0
2015 HW27SC, bought used,dealer did repairs thought all was fine? 2ND trip roof wouldn't raise, worked with toggle switch to manipulate, finally got it to work, stayed a week. Week before 3Rd trip... read more
2015 HW27SC, bought used,dealer did repairs thought all was fine? 2ND trip roof wouldn't raise, worked with toggle switch to manipulate, finally got it to work, stayed a week. Week before 3Rd trip
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Todd Young

North Carolina

Reviewed on December 14, 2020

RV reviewed 2015 Forest River Flagstaff High Wall HW27SC view listing

4.2
Has delivered above expectations to this point. Bought preowned so it needed slight fixes, the dealership accommodated above expectations. The trips so far have been great with the floor plan, amenities, and the towing is a dream. Usually I think about changes I would make in any camper, this being my 5th... read more
Has delivered above expectations to this point. Bought preowned so it needed slight fixes, the dealership accommodated above expectations. The trips so far have been great with the floor plan, amenities, and the towing is a dream. Usually I think about changes I would make in any camper, this being my 5th, but so far, I other than comfort items, I have not yet thought of changes needed. That says a lot for me. So far...
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Helpful (2)

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