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2014 Keystone Sprinter Copper Canyon reviews

3.5 (4 reviews)
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Liveability
4.3
Overall quality
2.8
Floorplan
4.5
Driving/towing
4.3
Factory warranty
1.8

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Voted most helpful review

Tim W Kwolek

Florida

Reviewed on March 20, 2019

RV reviewed 2014 Keystone Sprinter Copper Canyon 269FWRLS view listing

2.4
We bought a 2014 Keystone Sprinter in Jan. 2015, supposedly as a demo. ( NOT ) I inquired about the puffy look in the back wall before taking delivery and was told that the Keystones had a "floating" back wall and the some time look like that. WRONG AGAIN !! That puffy look is caused by water intru... read more
We bought a 2014 Keystone Sprinter in Jan. 2015, supposedly as a demo. ( NOT ) I inquired about the puffy look in the back wall before taking delivery and was told that the Keystones had a "floating" back wall and the some time look like that. WRONG AGAIN !! That puffy look is caused by water intrusion , the moisture swells the rear skin and makes it look puffy. It has been getting worse ever since. This past summer I was near Elkhart In. and stopped by the factory for a tour and to have the factory look at this thing. They said the same thing" it is a floating back wall, it was fine. 1 month later the back wall is FALLING OFF !! I called Keystone and they will do nothing as I am out of my warranty period. My local RV tech said it was water getting in there and swelling all the wood and rotting it, it needed a whole new back wall. I say it can't be, before I bought this unit, I had called Keystone and inquired about the construction, they said " there is NO WOOD in the back wall, all metal supports " Go to Youtube and see my video # 1nn9PUrWEMk to get the REAL STORY ! OK, I call Keystone again! Please fix this thing right, I will pay you to do it. They say NO!!! So I am forced to do this myself, I am lucky that my neighbor is an ex Keystone employee and knows how these things are made. Se we take off the corner molding that holds the whole corner together, reach in and find all the wood all wet and rotten, we were removing chunks of it with our bare hands. At the top we find the roof membrane did not even extend down around the corner and had a gaping whole allowing water to get into the wall. CLEARLY a screw-up at the factory. And BOTH corners were like that !! The good news is we put new P.T. wood in there reinforced the wall with some 3/16 aluminum plates, fixed all the leaks and got it dry inside. It is now BETTER than new, other than the puffy look that I can do nothing about, but she is ready for the road again. MORAL of the story= DON'T BUY KEYSTONE or ANYTHING built by THOR industries !!! THE DESIGN, CRAFTSMANSHIP, QUALITY of KEYSTONE RV's leave MUCH to be desired !!! Their customer service is NON-EXISTENT !!
Livability
3.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Helpful (7)

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Voted most helpful review

Tim W Kwolek

Florida

Reviewed on February 24, 2019

RV reviewed 2014 Keystone Sprinter Copper Canyon 269FWRLS view listing

2.8
Keystone is the ABSOLUTE WORST RV COMPANY on the planet !!! DON'T, I repeat, DON'T buy one. I have a 2014 Sprinter Copper Caynon that I bought in Feb 2015, [Dealer] said it was a demo ( another lie from another loser of a company ) even though some of the paperwork said it was new, I found out later , I was... read more
Keystone is the ABSOLUTE WORST RV COMPANY on the planet !!! DON'T, I repeat, DON'T buy one. I have a 2014 Sprinter Copper Caynon that I bought in Feb 2015, [Dealer] said it was a demo ( another lie from another loser of a company ) even though some of the paperwork said it was new, I found out later , I was the second owner. I noticed at the delivery that the back wall looked "puffy" on the outside. The tech said that was because Keystone used a " floating " wall on the back ??? I bought it anyway because I was told it came with a " bumper to bumper warranty " NOT !!!I was concerned about the looks of the wall almost from the day I bought it. I brought the unit to Keystone factories in Oregon and Indiana where it was built and was told the same B.S. its a floating wall. NOW the whole wall is shifting and sliding down towards the bumper. EVERY tech that has seen it says it is from water intrusion for a very long time, probably right from the factory !! Keystone will do nothing as I am the second owner!! I even asked them to fix it and I would pay for it, they still said NO !!! The bumper to bumper warranty I paid $3900 for is worthless in this matter, they don't cover these types of problems. My insurance won't help because they also say the problem started at the factory and is NOT " sudden and accidental" so now I am STUCK with a camper I am afraid to move. MORAL of this story is DO NOT BUY ANYTHING MADE BY KEYSTONE or THOR INDUSTRIES !!!!!
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Chris Marshall

Kentucky

Reviewed on March 22, 2017

RV reviewed 2014 Keystone Sprinter Copper Canyon 269FWRLS view listing

5.0
Pros it has all the room you could ever want in a fifth wheel. Con it doesn't have a coat closet and the basement storage could be a little larger. All in all you couldn't find a better RV for the price!... read more
Pros it has all the room you could ever want in a fifth wheel. Con it doesn't have a coat closet and the basement storage could be a little larger. All in all you couldn't find a better RV for the price!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Dave

Arizona

Reviewed on May 29, 2016

RV reviewed 2014 Keystone Sprinter Copper Canyon 269FWRLS view listing

3.8
Very comfortable and roomy. Large shower and living area. Well built and well equipped. Love the fireplace and how cozy it is. Tows like a dream. Lots of cargo space and storage both inside and outside.... read more
Very comfortable and roomy. Large shower and living area. Well built and well equipped. Love the fireplace and how cozy it is. Tows like a dream. Lots of cargo space and storage both inside and outside.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
0.0
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Helpful (3)

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