2013 Tiffin Open Road reviews

I love the RV and am not sure this is the right place to put this but, I was driving down the freeway enroute to a campsite when the refrigerator vent cover blew off the outside of the rig. I had not opened this vent in over a year do not sure why this happened but it did. Stuff happens right? So ok, I need to order a new cover. I contact Tiffin, sure enough they have the part in stock and will ship. Part is reasonably priced ($43 and change) comparable to Amazon ($39 and change) so I figured I would order from Tiffin and lessen the chance of ordering the wrong part. Well I got the part but when I got my credit card bill I saw it had cost me over $47 for shipping!!!!! What the Hell????? So I called them and was told essentially, too bad, we used UPS and that's what they charged. This is BS, at the very least they could have given a shipping estimate. I could have shipped from Amazon for free! I will NOT be buying any more parts from Tiffin and would recommend that no one else does either unless they want to be bent over for shipping. Also in my opinion poor customer service for not letting me know a shipping estimate. And if wondering, this was just standard shipping, not a rush, no special circumstance, nothing...... Show less

We love the floorplan and quality/performance of the drive train (Ford V10) but have had many warranty issues during the first year of ownership. Tiffin has stepped up and fixed all of them. Show less