2013 NeXus RV Viper reviews

We purchased our motorhome in 2015, as a pre-owned from the first owners who had custom ordered it. This is our first RV. Nexus RV started as a direct to consumer manufacturer that utilized unstaffed, centralized show rooms in a few parts of the country to 'sell' their RVs. Nexus was a low volume, high quality manufacturer and I liked this. This RV has given us very few problems. Everything about this RV seems to be well made, with quality components. All RV manufacturers have the option to use different components and materials of varying quality and cost should be higher with high quality, low defect components. Nexus chose to use high quality materials, like the Adzel wall panels, which are strong and water resistant. The roof is a fiberglass sheet similar to what I've seen used inside refrigerated semi trailers. No leaks. The full body paint job is great. It was sealed with something that almost makes it unnecessary to wash it. If we had kept it under a roof like the first owner did, cleaning it would be infrequent. The chassis is the Ford E-450 Super Duty which is a commercial grade, utility chassis. It does the job but could be improved with some suspension modifications, self installed for a few hundred dollars. If I was sure we would keep this RV for another 10 years, there's a company that makes ambulance suspensions that cost around $10K or $12K. Show less

We took a Nexus Viper 2013 coast to coast and even to Juneau, AK. It was able to go on a ferry at Prince Rupert, BC all the way to Juneau. It is large enough to feel roomy and comfortable, especially the bedroom. The large windows by each twin-sized bed and the ceiling vent made for wonderful air flow and felt more like camping out, especially when camped by the ocean. The TV in the bedroom as well as the lights over the beds feels luxurious. Very, very comfortable bedroom. The size, 28.5 ft., is just right for camping in state and national parks. You will not be turned away even at peak times because there is always room for this one. Driving this is easy, and it is equipped with a tow package. It will perform well on California freeways and many back-country roads. The kitchen is roomy, with plenty of storage. The refrigerator works just as it should and the freezer really keeps food frozen. The three burner stove top with a vented hood and light makes cooking a pleasure, especially with the three outlets that allow for coffee makers, slow cookers or an electric skillet. The sink is a nice size and the cabinet has a fold out extension. The cabinetry is solid and has secure closures. The kitchen couch converts to allow two more sleepers for a total of four. The couch is very cozy and there is a TV in this area as well. The bathroom has a vent as well as a sky light in the shower, making it easy for a taller person to stand. There is plenty of storage in the bathroom. The Ford engine performed beautifully all across the USA, Canada and Alaska. The outside storage areas are galvanized steel with locking doors. Very well done. The passenger and driver seats are very comfortable and there is blue-tooth enabled radio. This is a solid RV. The dealers in Elkhart were pleasant and gave us a tour of the plant. They answered any questions we had and we've been able to talk to someone any time we've called with questions about operating the RV. This is a great RV, very comfortable and easy to maintain. The Viper is small enough to be easy to drive and park, yet large enough to feel like home. There is amply storage so you can travel through several seasons and store what you aren't using. The air-conditioning and heater are on a thermostat and keep the place warm in winter and cool in summer. This is a great B+ RV, perfect size and comfortable for extended travel. Show less

Unhappy with their customer service…I have owned a couple of motor homes. I am a travel nurse and live in mine full-time. Last year I purchased a Nexus Viper 29MM that was only a year old at the time and was in love with it. It had all the amenities I wanted and was very comfortable in it. That is until the rain hit where I was.. At first I didnt notice the leaking because it was in a closet and a cabinet that I did not get into very much, also the storage under the rig was not noticed either because again, I did not get under there much. About a month later I had to get into the closet for something and noticed there was mold growing on my clothes. Then I started searching for other places and that is when I found over my cabinet the linens and towels were growing hair and in the front cab on the floor board where I had stuff stored was also moldy. I began cleaning the mold which was a big chore. Then we got more rain while I was at work and when I got home my entire desk was wet, papers and computer and dripping onto the floor. I called customer service and talked to Steve and was very upset to find that their service was not very “customer friendly” Basically I was told that “I” had to find and pay for the person to come out and decide where the leak was and that since everything was out of warranty I would be responsible. Ummm people, this is a rig that is only 2 years old! Show less