2013 Keystone Bullet Premier Ultra Lite reviews

We bought that RV end of April 2019. What a surprise after our 1 st day in there the floor at some soft spots. We brought it back to dealer and they say they couldn’t repair it we have to send it to KEYSTONE after talking with KEYSTONE they told us they want the trailer to INDIANA to repair it. They will have to undo the whole body of the trailer. We went to empty the trailer and remark a lot of blacmold every where in trailer. We complaint to KEYSTONE and there’s no way they going to take that trailer back and give us a new one. No compensation for being over 3 months without the trailer. And we all know that black mold is health hazard. Show less

We are honestly torn about selling our Keystone -- it's perfect in every way for an older couple (that's my wife and I) but doesn't come with the one thing we need: more time to enjoy it! It's easy to tow, roomy enough for tall people (that's us) and great-looking, too! Show less

After 2 1/2 yrs. the front cap paint oxidized. We had purchased a Platinum plan which covered the exterior and thus the repainting/redecaling. Highly recommend additional warranty plans to augment the 2 yr. plans from manufacturers. Also, at 2 1/2 yrs, the freezer internal protective coating cracked and peeled off, exposing bare metal which would eventually rust. Manufacturer (Atwood) recommended replacement; however, they refused to assist in the cost because their 2 yr. warrnty had lapsed and I did not purchase an extended warranty for appliances. I contacted Trailer Life Magazine Resolution Team and they intervened on my behalf and convinced Atwood to work with me. The entire refrigerator was replaced and I am currently working with Atwood for reimbursement of $2300. On our recent outing, the black water dump handle rod broke and I am currently working to replace either the valve rod or entire valve assembly, depending on what the situation requires. Show less

We pulled this trailer up into the mountains of Tenn. Into south Florida, and up to the Myrtle Beach. We had an enjoyable time and this trailer is really built for enjoyment. It is a quality built trailer and they put much thought into the layout and construction. It is built for winter or summer use. I used a sway bar but I don't believe I would have needed it. The dry weight is 4220 lbs which was easy pulling, dry or loaded with my f150 pickup. Show less