2012 Tiffin Phaeton Class A - Diesel reviews

The HDMI cable connectors come apart without an easy fix. There is no way to pull the cables through to replace the cables. It is obviusly a vendor problem with Tiffin Phaeton product. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Show less

It was a wonderful experience, my wife has become ill so we decided to move on. I will miss this one, I put a lot of money into it to fix it like my wife wanted it. I had a problem with my engine about 3100 miles ago and the extended warranty would not cover this. I went back to Dealer and he paid $34,000 for a full rebuild through my local Cummins dealer warranty is available. Beautiful coach I had so much fun in it. Make sure you have a membership with Sam's club and I also belonged to KOA both have very nice campgrounds. Show less

We have really enjoyed the motorhome! It is a comfortable ride, spacious and the layout is comfortable. Plenty of storage, in the kitchen, bedroom and bathrooms. Having a half bath in the middle is ideal for guests. Show less

Original owner of a 2012 40 QBH and have had few problems and took it back to Tiffin in Red Bay, AL only once. Replaced memory foam mattress with a Sleep Number air mattress. Upgraded main TV and navigation system to newer technology. Show less

We purchased this rig used with 7200 miles on it in 12/13. We chose the QKH (bunks) floorplan so we had extra sleeping capacity when needed. The main problem with this floorplan is the small bathroom and a very narrow hallway with slides in. Overall, the coach runs and tows well. We typically tow either a Chevy Suburban or Avalanche, both heavy loads and have no problems other than slowing down on mountain grades. We typically get between 8.2 - 9 MPG towing or not. We've had to repair a few things (slide motor, basement door latches, cracked sidewall) and when working on the coach I am NOT impressed with general fit n' finish and attention to detail. For example, the slide motor for the bunk slide (rear street side) failed because the wire to the motor is just hanging from the top of the slide to the basement, without any tie-downs or cable ties - so the wires pulled off the motor due to tension. Tiffin's tech support department is great - once you get through to them. The guys on the phone are helpful and knowledgeable, although it's clear that a lot of things change during a model year and you have to really know what you're looking at before talking to them. Overall, we're happy with the coach. I'm not sure we'd consider another Tiffin considering our experience, but we'll reserve judgement until we have a chance to visit Red Bay. Show less

Purchased used last spring in Phoenix Arizona where we spend our winters. We love the motorhome. We live in Albuquerque, NM Show less