Voted Most Helpful Review 2010 Thor Motor Coach Serrano 31V View Listings
|Driving / Towing|
|Factory Warranty / Support|
We bought a lightly used unit 3 years ago. Our first impression was that we had purchased a high quality home. But as we have used the unit we have experienced many problems. The slide out leaks and we've had repairs twice. The counter tops bubble and buckle with any moisture, what appears to be a solid surface counter is actually particle board with some cheap plastic wrap but the biggest complaint is the quality of upholstery used on all the seats. It appears to be leather but is flaking like for poor quality vinyl. Thor's answer is all furniture needs to be replaced. I have leather furniture at home that gets greater use. Thor's low quality product isn't what you'd expect when you spend six figures for a motor
- Teresa Walker, Colorado
Did you find this useful?